Please Note:
These are generic boards. If you are replacing a customised board you may encounter inconsistency with the topside control. Customised board are specified by the hot tub manufacture for specific models. Although the boards may look the same the will be programmed to the hot tub manufactures specifications. Custom boards are usually only available from the hot tub manufacture and, if available are usually quite expensive.
If you do experience inconsistencies after fitting a generic board then replacing the topside control panel as well usually remedies this.
Important Information:
Our range of PCB's must be installed by a competent individual or tradesman, that is trained within the industry. PCB's and other computerised equipment are exempt from our returns policy if they have been opened or installed. If the board is suspected as being faulty, it will need to be returned to us within the warranty period and will then be forwarded to the manufacturer for inspection. If deemed to be faulty, we will replace under warranty. If the board is not at fault or is found to have been damaged due to installation, an additional charge will be required to cover the costs of shipping and return.
Please ensure this is the correct PCB as this item is non-refundable - If you are unsure, please contact our friendly customer service team for advise & support
PCBS - Non refundable (unless faulty)
Please ensure you take care to select the correct PCB for your application, as all PCBs are non-refundable items - If you are unsure, please contact our friendly customer service team and we will do our best to give you the information we have available in order for you to be able to make the correct purchase (we cannot be held liable for any incorrect items purchased)
Note: All equipment must be installed by a competent individual or trades person, in accordance with the relevant electrical & building safety regulations. Installing an incompatible PCB may result in damage to it, and other system components, which is not covered by warranty.
PCB's and other sensitive electrical equipment cannot be returned if the sealed packaging has been opened, tampered with or if the item has been fitted.
If a PCB board is suspected of being faulty, it will need to be returned to us within the warranty period so it can be returned to the manufacturer for inspection & testing. If the item is deemed to be faulty, we will repair or replace it under warranty. If the board is not at fault or is found to have been damaged due to incorrect installation or misuse then the warranty will be void and an additional charge will be made to cover the costs of return shipping.
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Thanks for letting us know John