Our Help & Advice Centre removes the difficulty of finding and rectifying those hot tub problems with helpful advice and will lead you to the right hot tub part /spa spares to easily fix the problem yourself. You will find a range of problem-solving worksheets ready for you to print & keep.

Please note that we try to give general advice, this may not be specific to your spa or hot tub so please always check with the equipment manufacturer first.

IMPORTANT: Always remember, water and electricity do not mix and can be deadly! Any work you attempt yourself is AT YOUR OWN RISK. Please exercise caution. We cannot be held responsible for any injuries or damage that may arise from advice or installation of electrical components in your spa unit.

Extended 1 Year Warranty

In addition to the manufacturers standard warranty (usually 1 year) we also offer the opportunity for you to extend this warranty by a further 1 year for a one off fee. This can be arranged at the point of purchase or within a limited time afterwards.
An extended warranty is an easy way to protect your purchase, against any manufacturing defects causing breakdown. You will benefit from free repairs for the term of the warranty period & If your equipment can't be repaired then we will replace it free of charge.(A delivery surcharge may apply for non UK mainland addresses)
This warranty and the standard manufacturer’s warranty does not cover general wear and tear, abuse or misuse or incorrect installation.
If you would like any further information on our extended warranty scheme please call our Hydrospares team on 01326 371 488 OR email us at info@hydrospares.co.uk

Extended 1 Year Warranty

Bundle Contents:

Spa Pack: BP2100 (56390-04)
Heater: 3.0kW (58301)
Topside: Choose From TP400T / TP400W / TP600 Variants / TP800 / TP900 / SpaTouch 3

Spa Pack Details:

THE NEXT GENERATION OF SPA PACK CONTROLS - Wi-fi Enabled for use with the Wi-fi receiver for iPhone & Android.

Announcing the BP2000/BP2100

Wi-fi Enabled
Overheat Fault Detection for Runaway Pumps / Stuck Relays
New Software with Colour Graphics
Multiple Languages
Comprehensive Diagnostics
Expandable, Configurable. Supports Dozens of Spa Setups

Includes Balboa's patented overheat Fault Detection for runaway pumps or stuck relays.
The new M7 Plus software design incorporates patented technology using a microprocessor to
intelligently monitor the hot tub water temperature and detect a runaway pump or stuck relays.
If detected, the system will automatically attempt to shut the power off to the tub to prevent
any overheating by trying to trip the GFCI in the circuit (per electrical codes). (BP2000 systems only)

Transforming the control of hot tubs

User friendly interface
Unparalleled system reliability
Manufacturing Flexibility
Corrosion and resistant, chemical resistant heater
Screen Size: 2.75" (6.98cm) x 1.75" (4.44cm)
NEW! Quick heater power disconnect

User Interface

Intuitive menu
Easy to read colour display with graphics
5 Background colour choices
Smart chip detects any problems in your hot tub
Multiple languages with easy navigation
State-of-the-art button technology (press & hold)
Easy Navigation Shortcuts
Real time-clock
Reminder messages
Comprehensive diagnostics
Dedicated button (left side)

Incomparable System Reliability

The BP2100 is the first of a new series based on Balboas most popular models, utilizing advanced technology andhigher flame retardent and impact resistant materials. Wi-Fi Enabled with press and hold buttons for ease of use,meet the newly designed BP2100.

Wireless System Control

Now you can control your system wirelessly with ControlMySpa. With a few simple connections and some additional hardware you can have full control of your spa system. Get it on Google Play or available on the app store.

Powerful, Yet Simple Userface

A sleek new topside panel includes a large easy to read back-lit LCD with simple to follow end user menus. With newpress and hold button technology, setting temperature and other common tasks have been simplified. User navigationis intuitive and easier than ever, reducing customer service help calls.

The BP2100 works with all of Balboa's TP and SpaTouch Panels

Topside Details:

Wide Selection

TP topside panels are designed to work with BP hot tub control systems. These panels support the advanced functions of BP controls that use Balboas patented M7 temperature and flow sensor technology

Panel Features