Over the last year we have been working really hard to rethink the Hydrospares website, focusing on a new menu & navigation structure, a fresher look, better product listings & lots of new products & features too. What's more the site is now 'responsive' meaning it will work on mobile devices like smart phones & tablets.
So far, 2014 has been a busy and exciting year, having settled into a new purpose-built premises, we have welcomed two new members of staff.
Alice Jones has joined the team as Customer Service and Sales Advisor, from an internet retail background, Alice brings a wealth of experience to her new role.
Alice will be on hand to answer sales calls and live chats, to guarantee that every customer is provided with the knowledge and service in order to find the parts they need.
Mark Seaman the new Warehouse Manager, has joined to co-ordinate stock in the warehouse, to ensure reduced dispatch times, which is great as there are so many orders flying out of the door on a daily basis! With a strong electrical background, suited to the variety of skills needed for manufacturing hot tubs, Mark will also be helping out in the Splash-Tec workshop.
With a comprehensive range of stock from all major suppliers of pumps, blowers, heaters and much more, We are well placed to supply both the Trade and DIY market.
Committed to offering the best range of Spa parts and accessories to customers at the very best price, we promise that if you find the same product on offer at a lower price from any competitor, we will be happy to match that price.
Hopefully there won't be too many teething problems with the new site, but if you notice anything odd, or if you would like to let us know what you think then please get in touch with your feedback: info@hydrospares.co.uk
Our Help & Advice Centre removes the difficulty of finding and rectifying those hot tub problems with helpful advice and will lead you to the right hot tub part /spa spares to easily fix the problem yourself. You will find a range of problem-solving worksheets ready for you to print & keep.
Please note that we try to give general advice, this may not be specific to your spa or hot tub so please always check with the equipment manufacturer first.
IMPORTANT: Always remember, water and electricity do not mix and can be deadly! Any work you attempt yourself is AT YOUR OWN RISK. Please exercise caution. We cannot be held responsible for any injuries or damage that may arise from advice or installation of electrical components in your spa unit.
