Support Centre

Contact our customer service team using the methods below or create a support ticket via the online chat window. Most enquiries are answered the same day.

Visiting our TRADE COUNTER? Please contact us first for technical support and part identification before travelling.

IMPORTANT: Water and electricity can be extremely dangerous. Any work carried out is at your own risk. We are not qualified electricians and cannot provide electrical advice - always use a qualified electrician.

Upload an image - help us to identify the part you need

Need help identifying a part or problem? Use the enquiry form to send us your contact information and an image, a member of our team will then get back to you as soon as possible.

Use our Help Centre

Please take a moment to look through our Help & Advice centre as we have tried to post articles to many of the popular questions.

Feedback

We always welcome feedback on all aspects of the website and our products. Please use the email form to the right to send us your comments.